The Center of Owensboro-Daviess County ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when you opt in to receive SMS and MMS messages from us.
When you submit a contact or resource request form through our website, we may collect your name, phone number, email address, requested resource, and any details you choose to provide. This information is sent to our staff by email so we can review your request and contact you by phone or email. Information submitted through the website is used only to respond to your request, provide support, make appropriate referrals, and improve our services. We do not sell, rent, or share this information with third parties for marketing purposes. Please do not submit sensitive personal information through the website unless it is necessary for your request.
When you opt in to receive SMS or MMS messages from The Center of Owensboro-Daviess County, we may collect the following information: • Your mobile phone number • Your name (if provided) • Communication preferences (e.g., type or frequency of messages) • Any content you send to us via text We do not collect sensitive personal information via SMS/MMS.
We use the information you provide for the following purposes:
We will not sell, rent, or share your phone number or SMS/MMS content with third parties for marketing purposes.
Message frequency may vary depending on your interaction with our organization. You may receive:
You may opt out of receiving SMS/MMS messages at any time by replying:
You may also contact us directly at:
Email: ContactUs@TheCenterODC.org
Phone: (270) 684-3837
Mailing Address: 3520 New Hartford Road, Suite 200, Owensboro, KY 42303
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. However, SMS/MMS messages are not encrypted and may be vulnerable to interception. Please avoid sharing sensitive information via text.
Standard text message rates may apply according to your mobile service plan. Check with your provider for details.
We may use trusted third-party service providers to manage our SMS/MMS communications. These providers are bound by confidentiality agreements and are only authorized to use your information as needed to perform services on our behalf.
We may update this Privacy Policy from time to time. Changes will be posted here on our website at https://www.TheCenterODC.org with an updated effective date.
If you have any questions about this Privacy Policy or our SMS/MMS practices, please contact us at:
Email: ContactUs@TheCenterODC.org
Phone: (270) 684-3837
Mailing Address: 3520 New Hartford Road, Suite 200, Owensboro, KY 42303
By providing your mobile number and opting in, you consent to the terms outlined in this Privacy Policy.